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Immersive Labs - Modal

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Immersive Labs - Modal
Immersive Labs - Modal
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Immersive Labs - Modal

Overview

This project aims to capture dynamic, high-energy images showcasing a cutting-edge speed bike, emphasizing sleek design, precision engineering, and adrenaline-fueled performance, with deliverables including lifestyle and product photography for marketing campaigns, social media, and brand identity materials.

Teams

UX Team, Product Managers, Engineers

Roles

Visual Design, Interaction Design, Motion Design, Prototyping

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The platform lacked a consistent approach to success modals, resulting in an incoherent user experience across different workflows. Some modals provided minimal feedback, while others were unnecessarily intrusive or visually inconsistent. This led to user confusion, disengagement, and missed opportunities to reinforce positive behavior. Without a structured pattern for modal appearance, content, and behavior, the platform struggled to effectively signal task completion and encourage continued engagement.

Understanding patient needs & healthcare provider expectations

To inform the redesign, I conducted a thorough audit of existing modals, analyzed user engagement data, and gathered insights from competitors and industry best practices.

01

Modal Audit

Conducted a comprehensive inventory of all existing success modals across the platform to identify inconsistencies in design, copy, placement, and triggering events.

02

Heuristic Evaluation

Evaluated existing modals against UX best practices to pinpoint usability issues, cognitive load, and emotional response gaps.

03

Competitive Analysis

Identified key principles of effective micro-interactions and the role of completion moments in reinforcing user motivation.

04

User Interviews

Spoke with cyber professionals, developers, and executives to understand their expectations and pain points with success modals.

05

Analytics Review

Assessed user engagement data to see how users currently interact with modals—measuring dismissal rates, time spent on modals, and follow-up actions.

Modal Investigation
Modal Investigation 2

Pain points identified:

01

Users often dismissed success modals without reading them, indicating a lack of perceived value.

02

No differentiation between major and minor task completions, leading to modal fatigue.

03

Users wanted more personalized, engaging, and visually distinct success messages.

designing a structured and engaging modal system

Based on research insights, I explored multiple approaches to redesign the success modals, ensuring they were both engaging and non-disruptive.

Defining the Ideal Success Modal:

01

Standardized modal hierarchy

Created a tiered system of modals for different completion levels (e.g., minor task completion vs. major milestone).

02

Consistent interaction patterns

Established clear rules for when success modals should appear, ensuring predictable behavior.

03

Emotional design elements

Integrated subtle animations and micro-interactions to make task completion more rewarding.

Wireframing & Prototyping:

01

Created low-fidelity sketches to explore different layout options.

02

Explored alternative success feedback methods (e.g., toast notifications for minor completions, full-screen modals for major achievements).

03

Designed interactive high-fidelity prototypes in Figma and After Effects, testing variations in content, visuals, and animation styles.

IL Prototyping 1
IL Prototyping 2
IL Prototyping 3

VALIDATING THE NEW DESIGN THROUGh user feedback

To validate the effectiveness of the new success modals, I conducted A/B testing and usability studies with real users on the platform. A/B Testing compared two versions of the redesigned success modal: Version A: Simple, informative success message & Version B: Engaging modal with animations and personalized messaging.

Key Metrics measured:

01

Modal Engagement Rate

How many users interacted with it.

02

Dismissal Rate

How often users closed modals without reading.

03

Subsequent User Actions

Did users proceed to engage further in the platform?

Results:

01

Version B saw a 23% increase in engagement and a 15% decrease in immediate dismissals.

02

Users reported feeling more motivated to complete additional tasks.

Refinements:

01

Reducing cognitive load by keeping text concise.

02

Adjusting animation speed for smoother transitions.

03

Offering a “Don’t show again” option for repetitive tasks.

Solutiongif background

Measurable Improvements in Engagement and UX Consistency

This design system overhaul delivered tangible improvements that extended beyond visual enhancements, directly contributing to both user engagement and operational efficiency.

Key Outcomes:

01

Standardized modal usage across the platform, creating a more predictable and cohesive user experience.

02

Increased user engagement with success modals by 23%, leading to higher feature adoption rates.

03

Reduced modal dismissal rates by 15%, ensuring users absorbed key feedback.

04

Users who engaged with success modals showed a 12% higher likelihood of returning to complete more labs.

05

Integrated success modals into the platform’s design system, reducing future development time and inconsistencies.

By redesigning success modals from passive UI elements into strategic engagement tools, the platform now reinforces user motivation, enhances usability, and drives meaningful interactions.

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